Internet Service Providers
Sage CRM helps businesses grow their relationships with customers.Sage CRM allows you to organise and automate communications and activities across all customer-facing departments, which includes sales,service & marketing.Download Case Study
As an internet service provider they needed to manage their customer signup / customer care process in a productive and user friendly way .The following points and processes were established by implementing Sage CRM
Implementation of Sage Crm helped the client on the following areas
As one of the leading internet service provider, they need to be constantly stay on top in terms of Customer Care/ Service and Marketing due to heavy competition, Sage CRM has helped them to implement the strategies required to do so in terms of establishing relevant workflows/ processes and reflecting relevant data.
They are now operating in more than 10 major cities and Sage CRM is being used as the accelerator for the Sales & Service operations.
They will be increasing the work force in the Service departments and access to Sage CRM.